Identify someone who needs support at home
We recommend it to all our patients.
Kate
Oncology Social Worker, Melbourne
Gather My Crew helps people organise practical help around them during times of illness, caring or crisis.
Our app is a simple way for friends, family and community to coordinate support, so care is shared and no one is left managing it alone.
Gather My Crew is a brilliant service. It assists people in their greatest time of need to gain the assistance that they actually need, which is a much harder process than it seems. Many times families in need are bombarded with help (like cupcakes or lasagnes) - but not the practical support they might need and most likely would not ask for. The difference Gather My Crew makes to the family needing assistance is enormous.
We help your patients organise the people who already want to help them - their family, friends, neighbours.
Our free, easy to use app coordinates the at-home help and care that makes all the difference, such as transport, childcare, errands, collecting prescriptions, meals and company.
Better support at home means better outcomes for your patients:
Better health and wellbeing outcomes for patients
Less pressure on primary carers
More engaged, less overwhelmed patients
Fewer late arrivals and missed appointments
Need the words? Here’s a simple script you can use to explain the Gather My Crew app.
Identify someone who needs support at home
Hand them our flyer and say:
“The best thing you can do is set up Gather My Crew.”
They (or someone they trust) create a Crew
That’s it! No setup or follow-up required from you.
Gather My Crew complements your care without adding to your workload.
Yes. The Gather My Crew app was created by clinicians, and is recommended by clinicians. It is used daily across cancer services, hospitals, community care, aged care, and mental health organisations.
It’s safe, private and free.
No.
You don’t need to set anything up.
You simply hand them a flyer or say: “The best thing you can do is set up Gather My Crew.”
The patient (or their chosen support person) does the rest.
That’s completely fine.
We also offer printable guides, conversation tools and simple paper-based resources.
Give your patient a flyer and direct them to the website where they will find all of these tools and resources.
Yes.
Gather My Crew is an independent charity. We are not affiliated with any hospital, service or political organisation and we are recommended by peak bodies all across Australia. The app is completely free, private and controlled by the patient. You are simply sharing a safe, helpful support tool for your patient at home.
Gather My Crew was founded by clinical psychologist Dr Susan Palmer after nearly two decades supporting people through crisis. In practice, she kept seeing the same gap: people often had friends, family, neighbours and colleagues willing to help, but no clear way to organise that help into practical, useful care.
Gather My Crew exists to fill that gap. We’re a registered charity that provides tools, education and guidance to help people support and care for each other within their own communities. The app is the coordination tool that makes this possible.
Gather My Crew continues to be shaped by clinician insight, user feedback, and continued research, and is designed to sit alongside formal health and support services, not replace them.
Susan Palmer PhD
Jo Sherring
Kathleen Fair
Denise Campbell
Lauren Smith